Please read these Terms and Conditions carefully before using the services offered by Afetch Solutions. These terms govern your access to and use of our website, services, and related services. By accessing or using any of our services, you agree to be bound by these terms.

If you do not agree to these Terms and Conditions, you must immediately discontinue use of our services. Your continued use constitutes your acceptance of any changes to these terms.

SECTION 01 — Acceptance of Terms

By accessing or using the services provided by Afetch Solutions (“Company,” “we,” “our,” or “us”), you (“User,” “Client,” or “you”) agree to be bound by these Terms and Conditions, along with our Privacy Policy and any other policies incorporated herein by reference.

These Terms constitute a legally binding agreement between you and Afetch Solutions. If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

SECTION 02 — Services

Afetch Solutions provides technology solutions, software development, consulting, and related digital services as agreed upon between the Company and the Client. The specific scope, deliverables, timelines, and fees for each engagement are defined in separate service agreements, statements of work, or project proposals.

  • We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.
  • Service availability may vary based on your location and applicable regulations.
  • We do not guarantee uninterrupted or error-free access to our services.
  • Any new features or tools added to our services shall also be subject to these Terms.

SECTION 03 — User Accounts

Some services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You must provide accurate, current, and complete information during registration.
  • You must promptly update your account information if it changes.
  • You must notify us immediately of any unauthorized use of your account.
  • You may not share your account credentials with any third party.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

Afetch Solutions will not be liable for any loss or damage arising from your failure to protect your account credentials.

SECTION 04 — Acceptable Use

You agree to use our services only for lawful purposes and in a manner consistent with all applicable laws and regulations. You may not use our services to:

  • Violate any local, state, national, or international law or regulation.
  • Transmit any unauthorized advertising, spam, or promotional material.
  • Impersonate any person, business, or entity, or misrepresent your affiliation.
  • Interfere with or disrupt the integrity or performance of our services or systems.
  • Attempt to gain unauthorized access to our systems, networks, or data.
  • Upload or transmit malicious code, viruses, or harmful software.
  • Collect or harvest personal data from other users without authorization.
  • Engage in any conduct that restricts or inhibits others from using our services.

Violation of the Acceptable Use policy may result in immediate suspension or termination of your access to our services, without refund, and may be reported to appropriate authorities.

SECTION 05 — Intellectual Property

All content, software, designs, graphics, logos, and materials provided by Afetch Solutions are the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws.

  • You are granted a limited, non-exclusive, non-transferable license to use our services for their intended purpose.
  • You may not copy, modify, distribute, sell, or lease any part of our services or software.
  • You may not reverse-engineer or extract source code from our software.
  • Any deliverables created for you under a specific project agreement are subject to the ownership terms stated in that agreement.
  • You retain ownership of all content and data you provide to us; however, you grant us a license to use such data solely to deliver our services.

SECTION 06 — Payment & Billing

All fees for services are as set forth in your service agreement or proposal. By engaging our services, you agree to pay all applicable fees in accordance with the agreed payment schedule.

  • All payments are due within the timeframe specified in your invoice or agreement.
  • Late payments may be subject to interest charges at the rate specified in your agreement.
  • All fees are exclusive of applicable taxes unless otherwise stated.
  • We reserve the right to suspend services for accounts with outstanding balances.
  • Refunds are subject to the terms of your individual service agreement.
  • Price changes will be communicated with reasonable advance notice.

If you believe an invoice contains an error, please contact us within 14 days of receipt to dispute the charge.

SECTION 07 — Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the business relationship. This includes but is not limited to business strategies, technical documentation, client data, and financial information.

  • Confidential information will not be disclosed to any third party without prior written consent.
  • Each party shall use confidential information solely for the purposes of fulfilling obligations under the service agreement.
  • Confidentiality obligations survive the termination of any service agreement for a period of three (3) years.
  • These obligations do not apply to information that is publicly available or independently developed.

SECTION 08 — Disclaimers

Our services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Afetch Solutions disclaims all warranties including:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that our services will be uninterrupted, error-free, or secure.
  • Warranties regarding the accuracy or reliability of any information provided through our services.
  • Warranties that defects will be corrected within any specific timeframe.

Afetch Solutions does not warrant that the results obtained from using our services will meet your expectations or requirements.

SECTION 09 — Limitation of Liability

To the maximum extent permitted by applicable law, Afetch Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services.

In no event shall our total cumulative liability to you for any claims arising out of or related to these Terms or our services exceed the total fees paid by you to Afetch Solutions in the three (3) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full or in part.

SECTION 10 — Indemnification

You agree to indemnify, defend, and hold harmless Afetch Solutions and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with:

  • Your use of or access to our services.
  • Your violation of these Terms and Conditions.
  • Your violation of any rights of a third party, including intellectual property or privacy rights.
  • Any content or data you submit, transmit, or make available through our services.
  • Your negligence or willful misconduct.

SECTION 11 — Termination

Either party may terminate a service agreement in accordance with the terms specified therein. Afetch Solutions reserves the right to immediately suspend or terminate your access to our services, without prior notice or liability, for any of the following reasons:

  • Breach of any provision of these Terms and Conditions.
  • Non-payment of fees when due.
  • Conduct that we reasonably believe is harmful to us, other users, or third parties.
  • Request by law enforcement or government authority.

Upon termination, your right to access our services will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability.

SECTION 12 — Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in DuPage County, Illinois. You consent to personal jurisdiction in such courts and waive any objection to venue therein.

Before initiating formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute through direct negotiation for a period of thirty (30) days.

SECTION 13 — Changes to Terms

Afetch Solutions reserves the right to modify these Terms and Conditions at any time. We will provide notice of material changes by updating the “Last Updated” date at the top of this page and, where appropriate, notifying you by email or through our services.

Your continued use of our services after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of our services.

SECTION 14 — Contact Us

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact us through any of the following:

Afetch Solutions — Contact Information